Cornerstone Bank, and our affiliates are committed to providing the highest level of security and privacy regarding the collection and use of our customer’s personal information. Keeping your financial information secure is one of our most important responsibilities. We value your trust and handle your personal information with the greatest of care. Our employees access information about you only when needed to maintain your accounts or when considering a request from you for additional services. We maintain standards and procedures designed to prevent misuse of this information.
Security Procedures to Protect Information
We safeguard information according to established security standards and procedures to help prevent unauthorized access to confidential information about you. Our technology is periodically updated and tested to continue to provide you with the highest level of protection of your privacy and to assure the integrity of your information.
Online banking transactions transmitted between you and our online banking vendor also use a 128-bit secure server by VeriSign encrypted with Secure Sockets Layer (SSL) protocol and a router loaded with a firewall to regulate the inflow and outflow of server traffic. Using this high level of technology, your online banking transactions are secure.
Maintenance of Accurate Information
We have implemented procedures to help assure that our customer’s financial information is accurate, current and complete in accordance with commercially reasonable standards. While some procedures are required by federal or state law, we also have procedures for responding to requests to correct inaccurate information in a timely manner, and update information promptly. Customers should notify us immediately by calling 913-239-8100 if they receive what they believe to be inaccurate information regarding their Cornerstone Bank account.
Collection and Use of Personal Information
The collection of personal information is designed to protect access to your personal accounts and to assist the bank in providing you with the products you want and need. All personal information collected by the bank is used for specific business purposes only to protect and administer your personal accounts and transactions, to comply with state and federal regulations, and to help the bank better understand your financial needs in order to design or improve our products.
Limited Employee Access to Personal Information
Cornerstone Bank limits employee access to your personal information to only those bank administrators with a business reason for knowing such information. Cornerstone Bank also educates all employees about the importance of confidentiality and customer privacy. We take appropriate measures to enforce employee privacy responsibilities to further safeguard the privacy of your personal information. Our employees are very well versed in complying with personal information principles.
Restrictions on the Disclosures of Account Information
We do not reveal specific information about our customers accounts or other personally identifiable data to parties outside our affiliated companies unless (1) our customer has requested or authorized it; (2) the information is provided to complete a transaction initiated by the customer; (3) the information is provided to a reputable credit bureau or similar information reporting agency; or (4) disclosure is lawfully permitted or required. We do not provide account or personal information to non-affiliated companies for the purpose of independent telemarketing or direct mail marketing.
Maintaining Your Privacy in Business Relationships with Parties Outside Our Affiliates
Sometimes it is necessary to provide personally identifiable information about you to a party outside our bank such as a vendor or service company that we hire to prepare your account statements or to provide support or service for one or more of our products. These vendors and service companies agree to safeguard our confidential information about you and your products and services with us and must abide by applicable law.
Cookies are defined as messages a web server gives to a web browser. The message contains information that is then stored on the customer’s computer and sent back to the server when the customer’s browser request information from the server.
Many commercial websites use cookie technology to provide customers with tailored information from their website and enhance customer convenience. The technology is a way for a secured server to establish a logon session ID each time a customer authenticates connectivity. Cookies can only be read by the server that has sent the cookie to the browser. Cookies cannot be used to retrieve any information from the customer’s computer that has not been given directly by the customer to the server. Computer viruses cannot be transmitted through cookies.
If you visit our site, we may collect the following information about you:
- The name of the domain from which you access the Internet.
- The date and time you accessed our website.
- The Internet address of the website from which you directly linked to our site.
This information tells us how many visitors are accessing different areas of our website so we may make our site more useful. We will not sell or otherwise knowingly provide this information to a non-affiliated third party.
Our Internet Web Site
Visitors to the Cornerstone Bank’s web site remain anonymous. We do not collect personal identifying information about site users, unless you choose to submit such information on our feedback form. Standard software is used to collect and store ONLY the following non-identifying information about our visitors: the name and the internet service provider from which you accessed the internet, the date and time you accessed our site and the internet address of the web site from which you linked directly to our site.
Visitors may elect to provide us with personal information via e-mail or our feedback form. This information is used internally, as appropriate, to handle the sender’s request and manage the Cornerstone Bank’s web site. It is not disseminated or sold to other organizations. Visitors should, however, keep in mind that e-mail is not necessarily secure against interception. If you do not agree with the use of this information, or are not comfortable with this level of privacy, please use the clear button on the feedback form or cancel the e-mail before it is sent. Visitors should call us directly at 913-239-8100 if requests include sensitive or private information, such as your account number, credit card numbers. Cornerstone Bank is committed to protecting your privacy.
Our intent throughout our online presence is to collect only the information we need to deliver excellent service, use that information responsibly and keep you fully informed of how that information is being used.
Cornerstone Bank does not knowingly solicit data from children, and we do not knowingly conduct online marketing to children. We recognize that protecting children’s identities and privacy is important and the responsibility to do so rests with both the online industry and with parents.
If you believe Cornerstone Bank has misused information obtained through our relationship with you or through our web site, or if you have any questions or concerns regarding this privacy procedure, please contact Cornerstone Bank at 913-239-8100 to resolve the dispute.