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questions your bank won’t ask

Beware of Frauds! Things a Legitimate Bank Will Never Ask

Banking / January 25, 2021

You probably know scammers exist, and the financial world is no different. With the rise of solely online banks and “quick money” hustles, it can be hard to understand which banks to trust. 

At Cornerstone Bank, we ensure all of our Kansas City area clients have all the tools needed to succeed and make the right choices. To avoid a tricky situation, here are some red flags to look out for in the form of questions your bank should never ask. 

Get answers to questions you’re too afraid to ask your banker. →

What is your password or pin number (over the phone)?

Your bank should never ask for your full password or pin number over the phone, even if they say it’s for “security purposes.” The last few digits or even your preset security questions are normal, but anything beyond that should raise a red flag. There is only so much information that’s safe to say over the phone without compromising your funds. 

Can you email me your banking information?

If your banker asks you to email private bank information (such as online logins), then you should steer clear. Email scams can appear to come from your trusted bank, but if you truly worked with a safe bank, they would never need logins or account information via email. 

Will you click this link?

If you see an email that’s allegedly from your bank but asks for you to click a link, odds are, that’s not your bank. Don’t get drawn in by warnings that your account has been compromised or there has been fraudulent activity. Banks do not require you to click links via email. This is different from receiving an email with links that lead back to the website. For instance, your bank may send out a newsletter with links to helpful blog posts. 

If you ever have questions about whether an email from Cornerstone Bank (or any bank for that matter) is legitimate, call directly and speak to someone you know and trust to confirm.

What’s your credit score?

When you open a savings or checking account, your bank does not need your credit score; it isn’t relevant for those accounts. A banker can come up with a million reasons why they need your credit score, but you should always say no. Even if you’re opening a credit card or getting a loan, your bank shouldn’t ask for your score. Instead, they will simply have you sign off on a credit check. Keep in mind, this goes for both personal banking and for business owners. 

4 Common Money Mistakes That Can Hurt Your Business →

Learn more questions your bank won’t ask from Cornerstone Bank

More than anything, our bankers are here to help you with any of your financial needs. Since 2001, we have been a primary resource for our customers across the Kansas City metro and the country. We take pride in watching our customers thrive, no matter who you are. 

We always put our customers first, and that means giving them the best banking has to offer. We don’t believe in simple banking; rather, we go above and beyond to help our customers make their money work for them. 

For more information, visit our Overland Park office or give us a call at 913-239-8100 to let us know how we can help.