How much experience should your banker have?

How much experience should your banker have?

At Cornerstone Bank, we pride ourselves on providing excellent customer service to our customers in Kansas City.

When you walk into our lobby, you’ll always be greeted by your first name, by familiar faces.

We’re the bank you’ll come to know and trust for your home and business banking needs. From simple checking and savings accounts to highly competitive mortgage rates, we’ve got the tools you need to succeed long term—and we’ll be right there alongside you.

Longevity is a foundation of Cornerstone Bank

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In the United States, the average employee today stays with an employer for an average of 4.6 years.

However, at Cornerstone Bank, our full-time employees have been with us for an average of 9 years. The tenure of our loan officers is an average of 13 years!

Our team is extremely valuable to us for so many reasons, but none more than the fact that over time, they’ve become just like family.

Here’s why that matters.

Why does customer service matter in banking?

Knowing that your banker has your back is not only a great feeling, but it’s also the sense of security you’ve always wanted for your money—both for yourself and your small business.

We’re small business owners ourselves.

That means we can relate to our clients like no other bank in town can do. We know your pain points, and on the flip side, we know how to keep your money safe and working for you.

Learn why Cornerstone Bank can offer the best banking customer service in Kansas City →

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Get to know our team

Reach out to Cornerstone Bank today if you have any questions about banking or finance. There’s no pressure with us. Our goal is to be a resource for the Kansas City community to learn how to be smart with their money and other assets. For example, have you seen our article How to Choose a Bank? Give it a read and let us know what questions you have!

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